Welcome to The Kingsmead School

Emergency Numbers and Support Services

Emergency Numbers:

Police & Other Rescue Services

999 or (police – 101 for non-emergency)

Derby Royal Hospital

01332 340131

First Contact Team

01332 641172 (social care – working hours)


01332 786968 (social care – out of office hours)


Child Line

ChildLine is a private and confidential service for children and young people up to the age of 19. You can contact a ChildLine counsellor about anything -no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email.

www.childline.org.uk or 0800 1111

Other Support Services:

FRANK (substance misuse)

FRANK helps you find out everything you might want to know about drugs (and some stuff you don’t). For friendly, confidential advice, Talk to FRANK.

www.talktofrank.com or 0300 123 6600 or text 82111

Safe & Sound, Derby (child sexual exploitation)

Working to end child sexual exploitation, Safe & Sound Derby provides support to children and young people who are being, or at risk of being sexually exploited, together with their families and delivers a UK-wide programme of training services to improve awareness, knowledge and skills to ensure that victims and their families get the help and support they need.

www.safeandsoundderby.co.uk or 01332 362120

Safe Speak (counselling)

Problems with family, friends or teachers? These counsellors understand what’s going on in young people’s lives and can help deal with the challenges of school life and growing up. They offer a safe place for young people to talk about thoughts and feelings, in private.


The Space @ Connexions

The Space @ Connexions is a city centre based service dedicated to offering information, advice, referral and support to young people who live in Derby.

You can get advice and support on a range of issues including:

  • housing and homelessness
  • benefits
  • volunteering
  • drugs
  • welfare rights
  • mental health
  • sexual health
  • stop smoking
  • general health
  • education
  • training and employment
  • debt
  • careers
  • leisure and travel
  • Chlamydia screening
  • pregnancy testing.

www.derby.gov.uk/community-and-living/youth-support/young-people-information-and-advice/ or 01332 643900

NSPCC: Preventing Child Sexual Abuse

YouTube animation exploring simple steps we can all take to make children safer. These include: making sure the babysitter has trusted references; and ensuring robust safeguarding procedures are in place in schools and other organisations.


Stop it Now!

Stop it Now! UK and Ireland is a child sexual abuse prevention campaign. They support adults to play their part in prevention through providing sound information, educating members of the public, training those who work with children and families and running a free-phone confidential helpline. 


Youth Offending

This link will offer support and advice regarding bail information and advice, parenting orders, preventative services for young people, youth justice, victims of youth crime and parenting support.


Social Care

Various information from Derby City Council relating to different aspects of Health and Social Care.


Derby City Safeguarding

Provides information for the public, children, young people, parents, carers and professionals about working together to keep children and young people in Derby safe from abuse or harm at home and in our communities.


Derby & Derbyshire Safeguarding

Derby and Derbyshire SCB Procedures Manual.


School Health

School Nurses

01332 623700 ext 31010

NHS 111 Service

A new service that’s been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.